Speaker Pantaleon Alvarez has urged the Commission on Audit (COA) to review the books of airline companies for the alleged non-refund of the terminal fee paid by their customers despite cancelled flights.
In a radio interview on Wednesday night, Alvarez said that the COA needed to find out where the paid terminal fees of cancelled flight s goes or are being held.
Alvarez questioned airlines that fail to offer refunds of the passenger鈥檚 terminal fee, which customers already paid upon purchase of the plane ticket.
The House leader was specifically piqued at Cebu Pacific, which, according to him, is merely focused on raking in profits rather than ensuring the safety and convenience of its passengers.
鈥淭apos meron pa,鈥榶ung isa pang ginagawa nila [Cebu Pacific] (na) 鈥榩ag na-late ka sa flight mo, cancelled na 鈥榶ung ticket mo, balewala na, bibili ka na lang ng bagong ticket,鈥 he noted during an interview with DZMM.
鈥淣apakahigpit nila diyan pero hindi nila sinasabi sa pasahero na merong terminal fee na binayaran 鈥榶un. Kailangan i-refund 鈥榶an.鈥
鈥淗indi ko alam nga, kaya nga mag-request ako sa COA for a special audit kasi 鈥榶ung terminal fee na binabayaran ng pasahero, kung hindi nila ini-refund 鈥榶an doon sa pasahero o kaya binigay sa airport authority, aba eh public fund 鈥榶an,鈥 Alvarez also said.
Airline passengers are required to pay a terminal fee of P200 for domestic flights; and P500 for international flights.
Alvarez further questioned the necessity of travel tax payment apart from the terminal fee. He said that he is likely to call for a review of such policy. Travel tax costs P1,620 per passenger.聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽聽 /kga